How to check the Reliance Net Connect balance for prepaid accounts?

by Ankur Jain on November 29, 2009

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It may sound simple but the direct URL to this site is neither available anywhere on the internet (or on reliancenetconnect site) and nor the Reliance World people know about it. Fortunately today I got a chance to speak with a very knowledgeable customer care executive, who provided this link.

The direct method to check Reliance pre-paid balance was discontinued in June 2014. You can now follow this method -

  1. Go to this link . Click ‘Register Now’ at the bottom right and fill in your details.
  2. You will get your password on the mobile number you registered in step above.
  3. Use the same link to login and enter your Reliance Pre Paid number to check your account balance.


What is the difference between Reliance netconnect core balance and account balance?

When your account balance gets exhausted, reliance netconnect will start consuming your core balance. Core balance should ALWAYS remain positive otherwise you will not be able to use your reliance data card even if you have sufficient account balance. Also note that, you can recharge your account balance online through sites like but you can’t recharge your core balance online. You need to visit Reliance shop in your neighbourhood to get core balance recharged.

Are you fed-up with Reliance dongle and looking for some other brand?

I have received many queries where readers are looking for better quality dongles. Reliance and Tata Photon were the early movers in data card market and launched around 2008-09. Since that time, the data card market has matured a lot and has seen a lot of players coming up with brilliant features. If I am buying a data card today, I would look for these features:

  • Data card should not be tied with a carrier. We should have a flexibility to use a SIM of our choice. (Airtel, Aircel, BSNL, Vodafone etc)
  • Data card should allow more than one person to connect.
  • Data card should support high download/upload speed and offer a good wifi range.

After conducting an extensive research online and offline, I have settled for these cards:

If you are on a budget, go for Huawei E8231 data card,  otherwise go for Huawei E5151 data card. In my opinion both these data cards provide excellent value for money and have all the features (and more) mentioned above.

Sanjay December 22, 2009 at 4:26 PM

Thanks a bunch ! Saved me from going through the rigors of calling and waiting on the customer care reps.

student August 3, 2010 at 9:08 PM

to day my reliance balance is not responding, please tell the problem?

Gurbhej April 30, 2012 at 3:36 PM

When i click on connect after some seconds appears that the remote computer did not respond whats it solution

Nitin November 9, 2010 at 6:42 PM

Hey, thanks a ton. I was searching for this for quite some time :)

Amit Sharma December 10, 2010 at 11:36 PM

You can only check the prepaid balance of reliance netconnect boradband+ MDN number starting with 93, But what about the numbers starting with 74 ???

Its not working for any other number than 93.

Can someone help me out with this ?

alphus December 25, 2010 at 11:53 AM

Hey, thanks a lot. I was searching for this for quite some time

sarumathi September 24, 2013 at 8:10 PM

i need to know about what is promotional balance and onnet balance. pls could you help get rid of my doubt. reply to my mail id.

prabhakar January 1, 2011 at 2:16 PM

how to check the cost charged on the net(prepaid)

JOHNPRAKASH January 14, 2011 at 8:11 PM

When I searching for Prepaid Balance in Reliance Net connect Page error shows and Popup window blocked. I could not access the Prepaid balance. Kindly help me.

Dr. arun nema January 14, 2011 at 11:26 PM

while using net connect 1x mordem, this is hour basis teriff in prepaid so in lower speed it become very costly than othores.

dj February 9, 2011 at 4:39 PM

plsss tell me how to check balance in reliance netconnect

aM.I.Tea February 26, 2011 at 2:59 AM

From reliance mobile send ‘BBAL ‘ and send it to 55055 or 50505… I dunno exactly wats d sender number. And its free. Njoy.

Y,Hanocvardhan March 2, 2011 at 7:22 AM

I am one of the Internet customer of your Reliance Customer vide No 9394534727 but I cannot access the balance account. kindly inform balance account
West Godavari Dt

Ankur March 3, 2011 at 2:45 AM

@Y: We don’t have any association with Reliance. This is an independent blog.

Sanjay Mankr July 24, 2011 at 7:40 AM

I am having Reliance Net Connect 1X AC8720 and recently converted into the plan of Rs.169/- per month for unlimited access. But, the speed of net is too slow to run. Hence, it became a tedious job. Reliance Customer Care says that if you wish to have the fast net, then you have to purchase a new Broad Band and throw the current modem. Is there any facility to exchange such modems ?

sk October 2, 2011 at 3:56 PM

u want unlimited plus high speed in 169rs ….. / r you mad which operater provide in that low price like reliance

Sabbir Iquebal August 27, 2011 at 9:32 PM

I have successfully sent many messages to my friend’s mobile by using this reliance netconnect..But from last 2 days suddenly this service is not working..In computer it is being shown that the message is sent but actually my friends do not get…But there is no problem in internet connection..Please inform the solution.

Ankur August 31, 2011 at 12:31 AM

@All: This is not an official site of Reliance. It’s just an informatory article written out of my personal experience. You would need to check with Reliance for any issues related to your device/plan.

ps iyer September 6, 2011 at 1:03 PM

today i.e. 6/9/2011 i am unable to check my prepaid balance if i click for balance check i get the other page

aravind September 20, 2011 at 1:51 PM

how can i check net balance in mobile

karunakaran August 7, 2012 at 8:49 AM


Keyur Makwana October 7, 2011 at 11:51 AM

1) Go to
2) Login Using Username and Password
3) Click on My Billing tab –> My Data Usage
4) Enter From Date, To Date and Request Type and click on Submit button

Salman Sangma October 14, 2011 at 6:18 AM

Reliance internet balance केसे check कारुँ?

MANISH KUMAR March 22, 2013 at 7:09 AM


gayu October 31, 2011 at 8:20 PM

from the day i put unlimited plan 4 my relianz netconnect, im not getting my a/c balz displayed. Its displayed as 0.000 mb. Bt d core bal is 17.000 mb. How can i knw mny a/c blz. Plz help me.

kumar December 29, 2011 at 11:01 PM

Same problem in my case also…………the day i opted for unlimited prepaid plan worth of Rs. 800 plan, with Reliance netconnect+, i am not able to get balance data usage. Its displayed as 0.000 mb from day one. But actually i didnt used at all…… even after 5 days of usage laos, the core balance showing same. How can i know my a/c blz. Plz somebody help. January 8, 2012 at 5:49 PM

This is the same problem with me.(On Sun Jan 08 2012 17:40:41 IST Your Core a/c bal is 0.030 MB valid till 2022-11-14 and your Netconnect a/c bal is 0.000 MB valid till 2012-01-04) Earlier last month it showed the actual balance also.

MS January 7, 2012 at 10:41 AM

I am also experiencing the same problem. I am unable to know the account usage balance of my reliance netconnect+ since 3 months. Can you suggest in this regard.

G N Sharma July 3, 2012 at 3:40 PM

Can anybody please explain me what is core account and netconnect account of Reliance broadban netconnect+ prepaid scheme. Even if balance is availabele in NetConnect account, it says core account is nil and will not work.I am unable to understnad the intricacies of this oackage of reliance.

pl help me out.

Priya September 19, 2012 at 3:57 PM

What is core account balance?Is there any possibility to increase the core balance separately.

guri September 22, 2012 at 7:24 PM

I will lost my reliance netconnect 9digit pin number help me please…….

vishwajit October 22, 2012 at 7:34 PM

balance is low showing on reliance net connect. but after checking balance this information comes;-

Dear Customer , Your CORE Bal is 5.02 MB, validity : 2023-09-06 ,PROMOTIONAL Bal is 0.01 MB, validity : 2012-11-20 ,ONNET Bal is 0.01 MB, validity : 2012-10-22 ,RCONNECT Bal is 9751.00 MB, validity : 2012-11-20 ,

what to do?

komal December 13, 2012 at 3:12 PM

i new user of reliance netconnect so any one plz tell me wat is mean by pramotional bal n wat is onnet bal n wat its use.

vaishnavi December 14, 2012 at 4:52 PM

does previous account balance gets added up if i recharge after validity time…pl help me out

vasanthi December 24, 2012 at 4:29 PM

how to pay postpaid bill to reliance net connect plus i want detalis replay now

yamini December 26, 2012 at 9:34 AM

can i browse over net when my account balance is nil , where validity is still left?
i also want how to check the downloaded data ?

lavanya March 29, 2013 at 6:52 PM

how should i check my balance in reliance netconnect

Saloni April 3, 2013 at 9:34 AM

Thanks..for info :-)

syam prasad April 4, 2013 at 11:30 PM

WOW. Let me thank you first of all! I did not know that once one exceeds the core balance you cannot recharge except at a reliance dealer. That really saves so so so many people the trouble of having to do all the recharges. Especially since the sales rep. did not mention anything about a ‘core balance’ once he sold me the datacard. (surprise surprise, be weary customers!!!). I just checked my prepaid amt. available and it was 3.2gb and core is 5mb. I download constantly! Can you imagine for just even one minute or less, I would have gone over my core balance and had to gone through so much problems!!! I am first time customer as well, this is my first recharge…. How can I every thank you sir for your generous information on reliance netconnect….!!!|?

saranya July 9, 2013 at 7:42 PM

how should i check my balance in reliance netconnect

prakash August 6, 2013 at 12:09 PM

how i know to check the reliance net connect + prepaid balance and what is core balance

likitha September 10, 2013 at 11:44 PM

thanks a lot……… its working greatly…………………………………………………….

prince September 26, 2013 at 11:46 PM

for net balance command is*111*1*3#

Sai September 27, 2013 at 3:12 PM


I am using Reliance Netconnect+ modem.When I connect the modem it is connecting but after few seconds the connection is automatically disconnecting..even though my modem has net balance and validity……….can any one help me plsss

jim October 12, 2013 at 6:40 AM

I had a doubt regarding the core and e3g balance. Thanks for clearin)it.

but why we can’t recharge core Balance. why wenhave to visit a shop in the neighbourhood? whats the use of online facility? this part is not ideal

SANJAY October 17, 2013 at 9:18 PM

I want to change my service provider i.e from reliance to BSNL in reliance net connect in number protibility service. can it possible please help me. because in my area I have no reliance signal and I have One reliance netconnect higspeed 1X dongle.

lavinder kumar dhawan April 25, 2014 at 7:40 PM

respected sir, I have R/connect balance is more than 11000.00 Mb and validity is up to 2014-04-26. how can i utilise this balance after validity period? pl. help and oblige.
best regards

PRATHEEKSHAK May 17, 2014 at 12:05 PM


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